Refund Policy
Last updated September 2026. Short version: nothing on this website can currently be purchased, so no refund situation exists yet. This page sets out the principles that will apply once paid plans launch.
Nothing is for sale here yet
This website does not process payments and STARTXCEL has not launched. No purchase can currently be made through AIRNSOLE TECH, so there is nothing to request a refund for.
Before we ever charge you
Once STARTXCEL introduces paid plans, the specific price, billing cycle, and refund window for each plan will be shown clearly before you pay — and this page will be updated with the finalised terms at the same time, not after.
The principles we'll follow
Subscription cancellations
You'll be able to cancel a subscription at any time from your account. Cancelling stops future billing; it does not retroactively refund time already used, except where the law where you live requires otherwise or where stated below.
Refund window
Where we offer a money-back window on a paid plan, the exact number of days and how to claim it will be stated on the pricing page for that plan at the time you subscribe.
What generally won't be refunded
Once a refund window has passed, or for the portion of a billing period already used, we do not expect to offer a refund — except where required by consumer-protection law, or at our discretion in individual cases (for example, a service outage or billing error on our part).
Your consumer rights aren't affected
Nothing in this policy limits any statutory refund, cancellation, or warranty right you have under the consumer-protection law that applies to you — including, for purchases made from India, the Consumer Protection Act, 2019 and its e-commerce rules.
How to request a refund
Once paid plans exist, requests will go to the email below with your account details and order reference. We'll aim to confirm the outcome within a reasonable time and, where a refund is due, process it back to your original payment method.